customer service
The 3C's of customer experience
Effective customer experience management is based on three parameters: the 3Cs. The 3Cs are as follows: comp…
Effective customer experience management is based on three parameters: the 3Cs. The 3Cs are as follows: comp…
A preemptive strike is defined as an attack against an enemy in response to an apparent threat of attack fro…
Theodore Levitt , the famous Harvard marketing professor, used to tell his students: " People don’t want…
The customer arrives at the hotel. The doorman sees him but pays no attention and heads towards the lobby. Th…
It is commonly accepted that customers have different expectations. "No two customers are exactly the sa…
Most people are unaware that Coca-Cola initially contained cocaine in its composition. Coca-Cola was created…
A couple visited a lovely restaurant. The employee who escorted them to their table was also their waiter. Wh…
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